Ken oversees residential moves and both residential and commercial warehousing. He makes sure these departments are doing things right and that our customers are happy. He also provides ongoing training for the team, and works with our executive group to develop new policies and procedures (for example, when situations like COVID-19 come up).
As of 2020, Ken has been in the moving and warehousing business for 36 years. He started with a moving company in Montréal in 1984 loading trucks, and worked his way up from there. His past managerial and business ownership experience in a variety of fields give him a well rounded perspective.
“My thrill out of this job is in making the impossible possible,” says Ken. “Sometimes I see how busy we are and I wonder how the hell we’re going to get it all done, but 6 PM comes and it’s all done and everyone’s happy.”
There’s no doubt that Ken likes a challenge and thrives on problem solving just as much as he likes streamlining things and making them run efficiently. But once his work day is done, Ken loves to spend time with his wife and daughters. “Doing things with my family is all I need!”